Plans & Billing

This section covers what each plan includes, how usage is measured, and how to change your subscription.

In this section

• Plan Limits. What each plan includes: domains, knowledge sources, and conversations.
• How Conversations Are Counted. What counts as one conversation, and what does not.
• Upgrade & Cancel. Change your plan, and what happens at the end of a billing period.
• Account Settings. Billing, theme, and account-level options.

Two kinds of settings

Privas AI has two settings areas, and they are easy to confuse:

• Account settings at Settings in the sidebar: your subscription, account theme, and account actions.
• Domain settings at a domain's own page: everything about one representative.

Billing lives at the account level, because a plan applies to your account, not to a single domain.

Next step

Start with Plan Limits.