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Terms of Service

Last updated: March 2026

These Terms of Service govern the use of Privas AI, a privacy-first AI assistant platform designed to help organizations deploy conversational AI representatives on their websites.

By accessing or using Privas AI, you agree to comply with these terms and conditions.

1. Overview

Privas AI provides an AI-powered knowledge retrieval and document analysis platform that enables users to upload, process, and query internal content using artificial intelligence and graph-based retrieval.

These Terms govern your use of our services.

2. Eligibility

You must be at least 18 years old to use Privas AI. By using the services, you represent that you have legal capacity to enter into these Terms.

3. Use of the Service

You agree not to:

  • Use the service for unlawful activities
  • Use the service for content involving harm, violence, hate speech, or misinformation
  • Attempt to reverse engineer or exploit the platform
  • Upload malicious content, viruses, or harmful scripts
  • Use the service for gambling, crypto trading, or financial betting activities

4. Accounts and Access

You are responsible for maintaining the confidentiality of your account. You agree to notify us of any unauthorized use of your account.

5. Intellectual Property

All software, models, and content provided by Privas AI are owned by Privas AI or its licensors. You may not copy, distribute, or modify intellectual property without permission.

6. Data Usage

You retain ownership of any data you upload. Privas AI processes data solely to provide the service. Privas AI does not sell your data or use it to train AI models unless explicitly stated.

7. Payments

If applicable, subscription fees are billed through third-party processors such as Stripe. You agree to provide accurate payment information and authorize automatic billing for subscriptions.

8. Termination

Privas AI may suspend or terminate your account for:

  • Violation of these Terms
  • Fraud, abuse, or harmful behavior
  • Non-compliance with security requirements

You may stop using the service at any time.

9. Disclaimers

Privas AI is provided "as is" without warranties of any kind. Privas AI does not guarantee:

  • That the service will always be available
  • That AI-generated responses are error-free
  • That data retrieval will be fully accurate in every context

10. Limitation of Liability

To the fullest extent permitted by law, Privas AI is not liable for indirect, incidental, or consequential damages arising from your use of the services.

11. Changes to the Terms

Privas AI may modify these Terms at any time. Updated versions will be posted on this page with the revised effective date.

About Privas AI

Privas AI is a privacy-first AI assistant platform designed to help organizations deploy conversational AI representatives on their websites.

The platform uses domain-scoped knowledge retrieval to ensure that AI responses are generated only from authorized knowledge sources.

Learn more about Privas AI:

For more details about how the platform works, see the Privas AI Documentation.

Contact

If you have questions regarding these terms or policies, please contact:

Privas AI
Email: [email protected]
Website: https://privas.ai
Location: Jakarta, Indonesia