Privacy Policy — Privas AI

Last Updated: Desember 2025 Your privacy is important to us. This Privacy Policy describes how Privas AI (“we”, “us”, “our”) collects, uses, and protects your information.

1. Information We Collect

We may collect:

Name, email address, and contact information

Files and documents uploaded for processing

Chat messages or queries inside the system

Logs, metadata, and usage analytics

Payment details (processed securely via Stripe)

We never sell your data.

2. How We Use Your Information

We use your data to:

Provide AI-based knowledge retrieval

Improve the accuracy of responses

Maintain and secure the Service

Process payments (Stripe)

Communicate important updates or support messages

3. Data Processing

Data uploaded by users is processed securely and may be temporarily stored for retrieval and analysis. We do not use user-uploaded content to train models unless explicitly permitted.

4. Third-Party Services

We use third-party providers such as:

Stripe for payments

OpenAI for language models

Analytics tools for usage metrics

Each provider has its own privacy policy.

5. Cookies

Our website may use cookies or similar technologies for session management and user experience enhancement.

6. Data Security

We implement reasonable technical and organizational safeguards to protect your data, but no system is 100% secure.

7. Your Rights

You may request:

Access to your data

Correction of inaccurate data

Deletion of your account

Export of your data

8. Data Retention

We retain data only as long as necessary for service provision, unless required by law.

9. Updates to This Policy

We may update this Policy from time to time. Changes will be posted on this page with the updated date.

10. Contact

For privacy concerns or requests, contact: