Install Privas AI on Shopify

Shopify allows you to embed external scripts or components.

You can add the Privas AI representative by inserting the Privas embed script.

This guide explains how to install the Privas AI widget on a Shopify website.

Why this matters

Installing the widget in your Shopify theme:

Makes the assistant available on all pages
Keeps the experience consistent
Requires only one setup step

This affects your storefront display.

It does not change your products, checkout, payments, or store configuration.

Before You Start

Make sure you have:

Access to your Shopify Admin
Your Privas AI Website Widget Embed Code

You can find the embed code inside your Privas AI Domain Dashboard.

Step 1 — Copy Your Embed Code

Open your Privas AI dashboard.
Click Copy Code to copy the full widget embed script.

Keep this code ready.

Step 2 — Open Your Shopify Theme Editor

Log in to your Shopify Admin.
From the left-hand menu, click Online Store under Sales Channels.
In the Themes section, locate your active theme.
Click the ellipsis (•••) button beside the theme.
Select Edit Code.

This will open your theme file editor.

Step 3 — Edit the theme.liquid File

In the left sidebar, locate and click theme.liquid.
Inside the file, find the <head> and </head> tags.
Paste the Privas AI embed code anywhere between those tags.

Example:

<body>
  ...
  <!-- Privas AI Widget -->
  <script src="https://privas.ai/embed.min.js" data-domain="your-domain-xxx"></script>
</body>

Step 4 — Save Your Changes

Click Save in the top-right corner.
Open your website in a new tab.
Refresh the page.

You should now see the chat icon appear in the corner of your store.

What This Installation Does — and Does Not Do

This installation:

✔ Displays your assistant across all pages

✔ Loads automatically for visitors

✔ Works independently from your product system

It does NOT:

✘ Modify product listings

✘ Change checkout behavior

✘ Affect payment processing

✘ Alter your store design

The widget simply connects your storefront to your configured Privas AI domain.

Optional — Install on a Single Page Only

If you prefer to show the assistant only on specific pages:

Go to Online Store → Pages.
Open the page you want to edit.
Switch to the HTML view (<> icon).
Paste the embed code inside the page content.
Click Save.

This method affects only that page.

Clear your browser cache
Check that the full embed code was pasted correctly
Make sure it is placed inside the <head> section

Next Step

After installation, continue to Test the Representative.

Before announcing it publicly, confirm that your assistant represents your store clearly and accurately.