H. Appearance & Whitelabel

Widget Bubble & Teaser

Style the floating chat bubble on your website and set an optional teaser message that invites visitors to open the chat.

Updated 6 Sep 2026

The widget bubble is the floating button on your website that opens the chat. You can style it, and add a teaser message that invites visitors to click.

Where to configure it

Open your domain, then go to Domain Settings > Appearance > Embed Widget Bubble.

Widget bubble settings with colors, avatar, and teaser message

Bubble settings

  • Icon and avatar. The launcher image and the avatar shown in the chat. See Customize Widget Appearance for image guidance.
  • Colors. The bubble colors, so it matches your site.

The teaser

The teaser is a short message that appears near the bubble to invite a visitor to start, for example "Have a question? Ask me here." Keep it short and specific so it reads as an offer, not an ad.

Separate from the theme

These settings apply to the website widget bubble. The share-link page has its own styling, so a change here does not affect it.

Next step

To remove the "powered by" mark or add custom styling, continue to Whitelabel.